For my husband's birthday this past summer, we got him a travel coffee mug. It is ok. Over the years we have been trying to find a good one that is 1. keeps the coffee hot 2. is leak proof and spill proof 3. isn't plastic (They tend to absorb smells, good and bad.) We got him one that was rated well but it wasn't very good. It was plastic on the inside and even though he would wash it, it would sit in his car all day , so started to smell funny. In the past, we have had a pretty good Starbucks one but again, it was plastic, the top wasn't easily washable and it only fit a small coffee. I also had a specialty one from Mr. Toad's Coffeehouse from down in NC but it wasn't spill proof or leak proof. The best one I have found was a cup from when I worked at Borders and they gave us each one. But it is plastic and every now and then I need to do a good baking soda soak. No tea though because they always taste a bit like coffee.
Every month I get Good Housekeeping. I usually trust their product reviews, with guarentees, so when they reviewed Planet Zak's Stainless Steel Thermal Water Bottle - 16 oz Tatau with Pop Lid as keeping coffee hot and being able to be dropped without denting, I was sold. At $27.99 on the Planet Zak website though, I did some comparison shopping. I found it for $20.99 at The Green Cupboards. I ordered a couple of other things to get the free shipping.
Recently it started to leak and I have been extremely upset. Today, after spilling coffee down my shirt while driving, I called the company. Turns out there is a line inside that you shouldn't fill the cup past otherwise it will leak like mine did. Hmmm, perhaps I should have read the instructions? Maybe this is a good lesson for me. Either way, the woman I spoke to - yes I was put right through to a person, no automated system. Another point in the company's favor - explained about the line and then said that should it still leak (which was very doubtful) she would ship me out a replacement top immediately. Talk about service! Of course, I dumped some out into a mug and found the line and MAGIC! no more leak.
If I had read the instructions, it never would have leaked... Anyway, I love this cup and am thinking about getting ordering a few more so that when my mom friends come over we can use them - no chance of spills and their coffee will be hot for the entire time they are here.